It may be caused by a slow Internet connection, a setting issue, interfering apps, corrupt cache, etc. Fortunately, it can be solved easily. If you also encounter the issue, follow these solutions below to get rid of it. In many situations, a simple restart can be used to fix some issues. This is the basic thing you can do. Just press the power button until you see the power menu and choose Reboot or Restart.
After your phone restarts, check if you can download MMS. If there is no stable Internet connection on your phone, the issue of MMS messages not downloading will occur. Make sure your mobile data or Wi-Fi on the Android phone is turned on. Then, go to search for something via a browser to check the connectivity. Please try out the fixes in this article and see whether it works for you. I have the same problem. I dont know what i have changed.
Did you work it out as this article does not help? Thanks Sue. I am having the same problem. My carrier is thru Verizon. Been a problem for several months now. None of the above fixes my problem. Hi Rhonda! Do you have signal and can you use your device to make calls and texts? Your email address will not be published. Skip to content. Check your network connection. Free up your messaging space. Remove task-killers.
Disable antivirus temporarily. What does MMS stand for? Does sending MMS cost you extra money? I have a pixel xl that was originally project fi. Wipe the messages cache and data wiping the messages cache will help you remove the junk files and make the app clean. Turn off advance messaging under the settings within the text messaging app. One of the direct ways to troubleshoot messaging app is to clear its cache. Example, if i send an mms to my buddy on the s20 ult, he has to be using a device that has googles new features built into the messages app.
My buddy has to be using an iphone when i send him mms from my iphone. Every other texting app mms works under these conditions except signal. Before starting the troubleshooting process to download a multimedia message, make sure there is no file size limit enabled in the mms settings. I switched to tmobile two weeks ago and my group mms are not downloading, either on wifi or mobile. Samsung s5 sporadically not downloading mms messages my samsung galaxy s5 won't receive some mms messages.
Navigate to the settings app. Sometimes due to insufficient storage mms are not welcomed and of course the text. Pin on Faith. What provider do you have? Having the same issue. I just sent support the issue, as mentioned by Comet. I have done a full shut down, cleared the cache to the phone and the message app, factory reset the phone and had their service team flash the phone. Samsung has not given me any more troubleshooting assistance other than they want me to send them my phone without a spare or temp phone.
The support provided by Samsung has been pretty horrible. I have used Samsung for years and this may be my last one. Post Reply. Related Content.
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